Email [email protected]. Include the address of the file and the specific statement you want us to review. A dated company document, public notice or captured page can help us assess a correction.
Suggesting a name
Send the exact name and the page or advertisement where you encountered it. We cannot promise coverage or a response time. Nearby spellings are not merged without an attributable document.
What this desk can do
We can review a source and correct an editorial file when its factual basis changes. We cannot give legal or investment advice, recover money, contact a platform on your behalf or decide whether a service is safe.
If money has already gone
Contact your bank or card issuer promptly to ask about a dispute or recall. You can also contact the financial supervisor and the police service responsible in your country. Keep statements, messages, addresses and dates. Do not wait for an editorial reply before taking time-sensitive steps.
If you represent a company
Identify the file and the statement you dispute. Explain who contracts with customers for the exact offer and provide an attributable document. We assess the document's relevance before changing the file; an unsupported assertion does not establish a company relationship.